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“If only HP knew what HP knows, we would be three-times more productive.” Although this 30-year-old quote from Hewlett Packard CEO Lew Platt is typically rolled out by companies selling expensive knowledge management systems and collaboration tools, I think it has a much wider and deeper significance – not just at an organisational level, but at a team, project and even individual level.…

Photo: ©Richard Gold, 2018 “This is me sitting on a pineapple. I built it because I often get given tasks to do that I don’t understand. I don’t understand where they fit in the wider project or why we need to do them; and I often don’t know how to do them. Doing these tasks hurts – it’s like sitting on a pineapple.”…